Frequently Asked Questions
Everything you need to know about the Boston Scally way.
How do I determine my correct scally cap size?
We provide a detailed sizing chart on every product page. Use a soft measuring tape around your head, about a half-inch above your ears, to find your circumference in inches or centimeters for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all unworn items in their original packaging. If the fit isn't right or you want a different style, our automated portal makes the process quick and easy.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping via standard carriers usually takes 3-7 business days, while expedited options are available at checkout.
Do you ship internationally?
Yes, we ship our caps worldwide. International shipping rates and delivery times vary by destination and are calculated automatically during the checkout process.
How should I clean and care for my Boston Scally cap?
To maintain the shape and quality of your cap, we recommend spot cleaning with a damp cloth and mild detergent. Avoid machine washing or drying, as high heat can damage the brim and fabric integrity.
What materials are your caps made from?
Our caps are crafted from high-quality materials including wool blends, premium cotton, and breathable linens, designed to provide durability and comfort across all seasons.